Your Way. Every Conversation.
What if every salesperson handled the customer the way you would?
You define great. We build it into your Blueprint, then hold every conversation to it, on the phone and on your showroom floor, and show your managers exactly what to coach.
Built by dealers. Not developers.
A GM and a Sales Manager who built the tool we wished we had.
“What's your best price on this one?”
Store A's Blueprint · Price Defense · Best
Give one full number, trade and terms included, then ask for the decision.
“I'll get you a number that includes your trade and financing terms so you can make a decision. If everything looks good, is this the one you want to take home, or are you still deciding?”
“I can probably do five hundred off if that helps.”
- Scored on every call
- Scored on the floor
- Practiced in the Playbook
Every store answers it differently. That's the point.
Sample Blueprints. Fictional stores.
Who it's for
DealershipsYour way of selling, on every call and every showroom conversation.Start here ↓ Dealer groupsOne standard across every rooftop, and every sales manager in view.For dealer groups → Sales trainersYour method in every store you train, long after you leave.For sales trainers → Other industriesInsurance, home services, real estate and more, built in your industry's words.For your industry →Your Blueprint
We don't bring a sales system. We write down yours.
If we followed you around your dealership for a week, what would we see? That is what goes in your Blueprint: your process, your language and your best answer to what customers really say.
Seven categories every sale runs through. What great sounds like in each one is yours.
- Opening Value High
- Discovery/Curiosity Critical
- Trust Building High
- Product/Service Expertise Standard
- Client Differentiation Standard
- Price Defense High
- Clear Next Step Critical
Built with your leadership in The Standards Interview, and it belongs to you. Priorities shown are a fictional dealership's.
Disagree with a call? Change the standard right from the moment, and see what was applied.
See it live →Every conversation
When they call. When they walk in. One standard.
Your customers don't experience your company. They experience whoever they talk to.
When they call
Callsistance
Every sales call measured against your Blueprint, with the moments you can hear.
9.9of 10
Clean call. A date, a deliverable and a yes.
Dana Whitfield with Derek, on the phone.
When they walk in
Livesistance
Every showroom conversation, captured with a small wearable, held to the same Blueprint.
7.1of 10
Found the why, then gave ground on price.
Alex Rivera with Luis, on the showroom floor.
- Same BlueprintYour words, in both places
- Same seven categoriesOne idea of a good sale
- Same coachingGameplan, plans and alerts
Sample evaluations. Fictional store, reps and customers.
Two questions, answered
Managers ask what is happening. Salespeople ask what should happen.
For managers
Don't guess. Ask.
Type a question about your team and get the answer from their real conversations: who, the numbers behind it, and the moments to play.
Ask in plain English. The answer ranks your reps and plays the evidence.
See it live →For salespeople
How do we handle this?
A rep types what the customer just said and gets your answer back, from best to never, in your words. If your Blueprint has no answer yet, it is flagged and we write it with you.
Type what the customer said. See how your store wants it handled.
See it live →We don't give your salespeople our answer. We give them yours.
Close the gap
See it. Coach it. Hear whether it changed.
- The conversation
A real customer
On the phone or on the floor, measured against your Blueprint.
- Evaluation
The moments that mattered
Green and Red Candle moments you can hear, and an alert below your line.
- Coaching
The week, already planned
A daily huddle and every one-on-one, built from their own conversations.
- Practice
Your answer, rehearsed
Playbook drills and the practice floor, graded on the same scale.
- Next conversation
Measured again
The coaching lands on the rep's chart. Did the line move?
Then it starts again, every week.
Mark it done in the Gameplan and it lands on every rep's chart.
See it live →Common questions
What dealers ask before they start.
What is Callsistance?
A sales coaching partnership for automotive and powersports dealerships. We write down how you want your team to sell as your Blueprint, measure every sales call and showroom conversation against it, and tell your managers what to coach each week.
Is it only for phone calls?
No. Callsistance covers your sales calls. Livesistance brings the same Blueprint to face to face conversations on your showroom floor. Run either one, or both together.
How is it different from call scoring software?
Most tools start with the call and score it against their own idea of good. We start with how you want customers handled, captured in The Standards Interview with your leadership.
How do we get started?
Send us a note or call 817-900-9195. We start with a conversation about your store. If you want to hear it before you decide, with your permission we will call your store the way a customer would and let you hear how your reps handled it.
Show us how you sell.
Start with a conversation about the way you want customers handled. Want to hear it first? With your permission, we will call your store the way a customer would and let you hear how your team responded.
Or just call us: 817-900-9195
- 30+Years combined running dealership sales floors
- 0Other stores' standards used. Yours only.
- 1:1You talk to the people who built it, not a help desk
Running a dealer group? One Blueprint across every rooftop, a dashboard per store, and one standard everywhere.
Dealer Groups →Your Way. Every Conversation.